Patron Safety

Thank you for being a part of the Portland Stage family as we move forward into our 2021-22 Mainstage season. With the recent rise in COVID cases due to the Delta Variant, we are joining multiple organizations in the Greater Portland-area in their effort to prioritize audience, staff, volunteer, and artist safety by requiring masking and vaccinations (or negative COVID tests) of our patrons. These protocols, which include our state-of-the-art upgraded Bipolar Ionization HVAC system, will provide multiple layers of protection for our community.


EFFECTIVE IMMEDIATELY AND UNTIL FURTHER NOTICE

For all public performances, in order to enter the theater all patrons, front of house staff, and volunteer ushers must present either proof of vaccination or a negative COVID-19 test and wear masks regardless of vaccination status.


To verify that you are fully vaccinated, you must present either the physical copy or a photo of your COVID-19 vaccine card as well as a valid photo ID (State, Government or School ID) at the door.

If you cannot verify that you are fully vaccinated, you must provide a time-stamped printout, photo, or email of a negative PCR test taken within 72 hours of the performance or a Rapid Antigen Test taken within 24 hours of the performance.

Visit https://www.maine.gov/covid19/testing for a list of testing locations that are part of Maine’s testing program.

Portland Stage is currently NOT accepting proof of vaccination through mobile or third party apps.

All patrons, regardless of vaccination status, will be required to wear masks at all times while inside the building and during the performance.

Concessions will not be offered at this time, and we are sorry for the inconvenience. Whenever masking is required during a performance, we will not be offering concessions in our lobby.

Most of our productions this season will have a Digital on Demand version available to ticket buyers, and all in-person tickets for these productions will come with digital insurance so you can still see the show.

If you or a member of your party are feeling ill, have been told you have been exposed to COVID-19 prior to your visit, or are unable to comply with our safety protocols, please DO NOT come to the theater. Instead, contact our Box Office at 207.774.0465 to discuss your ticketing options.

Portland Stage will continue to regularly review and update our COVID Safety Policy, as well as submit our policy to the artists’ unions AEA, SDC, and USA for approval.

If the CDC guidelines or our safety protocols change, we will include the information in your ticket reminder email that will arrive 24-48 hrs before your performance.

For information on how to receive the COVID-19 vaccination, visit https://www.maine.gov/covid19/vaccines/vaccination-sites or call 1-888-445-4111.

For more information on the COVID-19 pandemic in Maine, please visit the Maine CDC site here, call 211, or email [email protected].


Air Purification and Improved Air Quality

A critical safety aspects that Portland Stage was concerned about as an indoor venue was the update of the Portland Stage HVAC system. The HVAC system installed by W.H. Demmons utilizes bipolar ionization technology, which releases charged atoms that attach to and deactivate harmful substances like bacteria, mold, allergens, and viruses by pulling the hydrogen atom away, causing the harmful substances to die. Recent testing of this system for effectiveness against the COVID-19 virus by two (2) different independent laboratories, Analytical Lab Group, and Innovative Bioanalysis, revealed that the level of the virus would be cut by 90% within 60 minutes.