Exchanges & Cancellations

EXCHANGES

Individual Tickets - All individual ticket sales are final.
There are no exchanges and no refunds.

Season Tickets - Subscribers have the exclusive benefit of being able to exchange thier tickets to another performance of the same production. If a subscriber is unable to make thier scheduled show, stop by the Box Office with the tickets or mail them with the name of the subscriber and the new date that the subscriber would like to attend. We must recieve the exchange request 72 hours prior to the date of the original tickets.
 

CANCELLATIONS

PORTLAND STAGE rarely cancels a performance.

What may cause a performance to be cancelled?
PORTLAND STAGE will cancel a performance for inclement weather if the City of Portland declares a snow emergency. Cancellations will be announced no later than three hours prior to the scheduled start time of the performance. Should inclement weather cause the cancellation of a performance, cancellation information will be available on the home page of this website, local television and radio stations, and via PORTLAND STAGE at 207-774-0465.

What to do if a performance is cancelled?
If a performance is cancelled, ticket holders may exchange their tickets for a same-price ticket to any other performance. To exchange into another performance or obtain information about additional options, call the Portland Stage Box Office at 207-774-0465.
 

PLEASE NOTE - All exchanges are based on ticket availability and a surcharge is added if exchanging into a higher priced performance.